# TrustLock

> Marketplace payment protection for NZ & AU. Escrow-like security for Facebook Marketplace, Trade Me, and Gumtree transactions.

## What TrustLock Does
TrustLock protects peer-to-peer marketplace transactions with a 6-step escrow flow: List, Link, Lock, Meet, Scan, Release. Buyers scan a QR code to release funds only after inspecting the item in person. Powered by Stripe Connect.

## Problem We Solve
- NZ lost $2.3B to scams in 2024 — shopping scams are #1
- 40% of NZ authorized push payment scams originate from online marketplaces (BNZ)
- Facebook Marketplace has zero buyer/seller protection for 70% of local pickup transactions
- NZ bank transfers are instant and irreversible — no chargeback protection

## How It Works
1. **List** — Seller creates a TrustLock link for their item
2. **Link** — Seller shares the link in marketplace chat
3. **Lock** — Buyer pays into escrow (funds held by Stripe)
4. **Meet** — Buyer and seller meet to exchange item
5. **Scan** — Buyer scans QR code to confirm item received
6. **Release** — Funds released to seller automatically

## Pricing
- Per transaction: 4.5% (minimum $2 NZD)
- Verified Seller: $14.99/month (priority support, enhanced trust badge)

## Market
- NZ and Australia
- Facebook Marketplace, Trade Me, Gumtree, community buy/sell groups
- Individuals buying/selling items $20-$5,000

## Competitors
- IPromise (NZ, $10/transaction flat fee — more expensive)
- Trustap (Ireland, not available in NZ/AU)
- PayPal Goods & Services (global, but high fees and poor marketplace UX)
- Escrow.com (global, minimum $100, too slow for marketplace trades)

## Technology
- Built on Lovable.dev
- Powered by Stripe Connect (delayed payouts)
- Bank-level encryption

## Contact
- Website: https://trustlock.online
- Location: Tauranga, New Zealand
- NZBN: 098-090-398